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servLINQ® Overview

servLINQ is the mLINQS professional services component. Through servLINQ, our seasoned professionals partner with Federal agencies to apply key knowledge areas that effectively change the way government does business.


Managing change is a key component to implementing new projects, and every agency operates in a distinctive culture that offers unique strengths and challenges. Therefore, a single approach to project management will not fit all initiatives. mLINQS professionals work with our partners to define and develop a management framework that reflects the particular environment in which the project will take place.

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Agency goals and objectives are defined by senior management, but the challenge to achieving them is the task of operational level groups. Aligning programs and moving forward is a complicated process filled with potential pitfalls. mLINQS is your proven partner to effect positive change through organizational development and strategic project planning that provide for flexibility in a dynamic environment.

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The E-Gov Act of 2002 serves as the catalyst for revolutionary change. It holds great potential to elevate the operational efficiency of government and significantly improve communication. But to do so, it must be implemented government-wide. E-Gov provides the structure for a concept. mLINQS can help your agency to make this concept reality by bringing projects into proper focus and maximizing your resources.
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Using a standardized approach to integrating business systems, with a goal of “plug and play” to meet universal needs is a lofty objective. But reality dictates a more pragmatic approach to integration. mLINQS consultants target your precise business need, translate that need into a cost-effective IT solution in today’s environment, and get it right the first time to successfully meet your challenges.

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At mLINQS, our IV&V methodology is based on a proven iterative process that determines if the products produced at each phase of development fulfill the requirements placed on them by previous phases.  These processes ensure that the system is internally complete, consistent, and sufficiently correct so it can adequately support the next iteration. Our IV&V approach also examines and exercises the complete system ans its components (software, hardware, business processes) to determine if all stakeholders' requirements are met. 

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As one of the final steps to implementing a program, training of users is the vital point where the "rubber meets the road".  mLINQS recognizes this and our experienced staff of trainers have supported federal agencies in training users as they roll out new programs as well as refresher training for more mature programs.  mLINQS offers training through all mediums: classroom/auditorium, on-line instructor/interactive, and written manuals/handouts.

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